At Columbus Regional Healthcare System, we are committed to providing quality health care to all who seek our services. We realize that health care is costly and may be a financial hardship to patients and their families.
Columbus Regional Healthcare System provides counselors who can assist you with determining Medicaid eligibility and applying for other government-assisted programs. Our counselors are available upon request throughout or following the time you receive care.
Columbus Regional Healthcare System offers charity care to our patients who are unable to pay due to financial hardships. We may require supporting documents including tax returns, pay stubs, Social Security award letter and other financial information. Patients will qualify for 100% assistance based on the following key criteria:
Patients who do not qualify for Charity Care and have incurred catastrophic medical care bills with qualified balances and income over 200% of the federal poverty guideline are eligible for a catastrophic discount.
Columbus Regional Healthcare System is committed to empowering patients, in partnership with their care team, to make informed decisions about their healthcare. This includes helping patients understand the cost of their care, as well as financial assistance that may be available.
In compliance with federal law, Columbus Regional Healthcare System provides a list of standard charges. As part of the FY 2019 Medicare Inpatient Prospective Payment System rulemaking, CMS updated its guidelines to require hospitals to post a list of their current standard charges via the internet in a machine-readable format. This information must be updated at least annually.
The list charge of a hospital service is not equivalent to the actual amount paid by governmental or commercial insurance companies; accordingly, each patient’s financial responsibility may vary. The amount a patient pays is based on many factors, including health insurance, benefit plans and other applicable discounts, and the services provided based on each patient’s unique needs.
Columbus Regional reviews our hospital charges annually to ensure they accurately reflect the high-quality care we seek to provide. In some cases, our charges are different from other providers when we offer a higher level of care and unique clinical expertise. Overall, Columbus Regional works with patients, providers and partners to lower the cost of care through wellness, disease management and quality care.
Columbus Regional Average Charges by MS-DRG are available here:
Columbus Regional DRG Avg Chgs by Facility FY2016
The NC Division of Health Service Regulation requires that all NC hospitals report charging and payment information for the Top 100 Inpatient DRGs, Top 20 Outpatient Surgical Procedures and Top 20 Outpatient Imaging Procedures:
The Healthcare Financial Management Association (HFMA), in collaboration with the American Hospital Association (AHA) and America’s Health Insurance Plans (AHIP), provides resources to assist healthcare consumers understand healthcare prices as well as avoid surprise medical bills:
The Centers for Medicare and Medicaid Services (CMS) provides the following Frequently Asked Questions (FAQs) documents as a resource for further clarification of the requirements:
For more information regarding financial assistance or for a complete copy of the CRHS Charity Care Policy, please contact us at 910-642-1744.
|Billing and Collections Policy||Facturación y Cobros|
|Plain Language Summary||Resumen en lenguaje sencillo|
|Financial Assistance Policy||Ayuda Financiera|
|Financial Assistance Info|
|Hospital Hardship Settlement Policy||Política del Acuerdo durante Dificultades Financieras|
To contact our customer service representative please call (910) 642-1744.